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BBC Listener Research Department Reports, 1937-c.1950

An image of a retro broadcast table radio receiver.

Audience Research Reports from the BBC, 1937–c.1950

The Listener Research Department 1937–1950 collection offers a comprehensive picture of audience research in the era before television was a mass medium.
Sian Nicholas, Aberystwyth University.

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Learn about the BBC's efforts to develop a coherent market research programme

Image of three radio satellite dishes with BBC logos on.

This collection contains Audience Research Reports compiled by the British Broadcasting Corporation’s (BBC) Listener Research Department (LRD) between 1937 and 1950. The reports analyse wireless listening habits on both a national and regional level, representing the BBC’s earliest foray into market research. The reports provided policy executives and programme makers with an insight into the views, tastes, and listening habits of the British public. This allowed the BBC to track the popularity of their broadcasts and to create programmes in response to the changing tastes of listeners.

Of particular interest are the reports covering the LRD’s wartime audience research. These demonstrate how the BBC became an invaluable source of information and point of influence for the government. This collection therefore provides a unique insight into the cultural preferences of the British public during the mid-twentieth century and the history of broadcasting in the UK.

Contents

BBC Listener Research Department Reports, 1937-c.1950...

Audience Research Reports from the BBC, 1937–c.1950

Discover 
An image of King George V giving the first Christmas Day message by a British monarch in 1932 from Sandringham.

Highlights

Page of a confidential report titled Straws in the Wind. II. Influence of Air Raids on Listening Habits.

Licensed to access Reports for 1940

This document begins with a report on broadcasting propaganda from Hamburg and its reception in the UK. The document also contains a report on the influence of air raids on listening habits, as well as information on the listening tastes of children.

A BBC Survey of Listening Listening Barometer document recording the Programmes of Christmas Day 1951.

Licensed to access Box 7 (1951 Sep–1952 Jun)

The Listening Barometers included in this document give the estimated percentage of the adult population listening to each programme. Further detail is provided with percentages given per region. Details are given for Christmas Day in 1951, with 58% of the population listening to the King’s Christmas message.  

A confidential Listener Research Report reviewing the week 28 December 1952 - 3 January 1953.

Licensed to access Vol. 14 (1953 Jan–Jun)

These bulletins summarise audience reaction figures, together with a weekly commentary. They were designed to summarise the quantitative audience figures (ratings) and qualitative audience reactions. This document also contains audience reaction to television programmes.

Map of Britain titled Map showing areas in which samples were taken.

Licensed to access Reports for 1939

This document includes a report “The Structure of the Listening Public”. This report gives an insight into the demographic background of those listening to the radio, including their employment status, weekly income, and location.

Insights

  • In 1936 the BBC began systematic research into its own audience, establishing a Listener Research Section in the Home Intelligence Department of its Public Relations Division.

  • Despite first airing in 1922, it wasn't until 14 years later that the BBC began systematic research into its own audience. Prior to this there was much internal debate over the benefits of market research. BBC's Director General, Sir John Reith, believed that market research on radio audiences threatened to drive broadcasters into the pursuit of ratings at the expense of quality and diversity. However, the BBC's refusal to engage formally with listeners contributed to its growing reputation as aloof and out of touch.

  • These reports focus on radio audience figures for each week and other measures of how many people tuned into the BBC’s programmes. Some reports also include statistics and analysis on the reception of television programmes.

  • The BBC Listening Barometer was used to compare listener data for each of the BBC's most popular programmes against each other. They gave the estimated percentage of the adult population listening to each programme. Further detail was provided with percentages given per region.

A cover page with a shield surrounded by a lion and a unicorn, with text in serif font that reads: The British Broadcasting Corporation First Annual Report 1927.

Licensed to access BBC Handbooks, Annual Reports and Accounts, 1927-2002

1927   2002
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